Please note that you should try the self-help resources and before raising a request of a technical matter.
Submitting a Ticket via Jira
CiraConnect employs a robust ticketing system powered by Jira. Ticket submitters have the ability to participants on the tickets they create and to see the ticket progress and be alerted to status changes. The system also allows for a communication chain between the ticket participants so that information is always directly linked to the open ticket.
Alternatively, if you want to suggest an enhancement, please do! Click on the lightbulb to be taken to the correct pathway for that option.
To help exterminate bugs in a timely manner, choose the right option and help keep User Support focused on the issues they need to keep you running. Enhancement requests are reviewed differently, and on a separate schedule.
See Also: