Quick Response Templates are one-click shortcuts to composing a reply in CiraMail, which includes auto attributing the Domain, Category, and Issue and the ability to merge in certain data pertinent to the owner or community. To access the list of response templates that are currently available for your CiraMail box, click on Quick Response in the email composer and drop-down to the response that suits your needs best.
Once you make your selection, the preset response will populate in the email composer and the Domain, Category, and Issue that is set for that response will auto-attribute. Both can be edited once they load, but if everything looks appropriate as a relevant reply to the original email, all you need to do is click on Send and you are done!