In the CiraNet Management Portal, the Account section within the Property View mirrors the experience owners have in their Resident Portal. This ensures that both community association managers (CAMs) and residents are working from the same view, creating transparency and alignment.
In this section, CAMs have a read-only view for information like account balances or resident details. However, actions can be taken on tasks that residents can manage themselves, such as resetting Resident Portal passwords or assisting with ACH sign-ups. This structure enables CAMs to work on behalf of residents while maintaining consistency in what both parties can see and do.