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Rush Tier functionality & Enhanced Work Queue have arrived
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Rush Tier functionality & Enhanced Work Queue have arrived

As mentioned last week, we have released  Rush Tier functionality as well as Enhanced Work Queue into production. I have created a step-by-step guide for you to use the Rush Tiers, so make sure to check that out.

TLDR

  • Rush Tier Functionality is here❗
  • Enhanced Work Queue available for Closing Requests
  • Step by Step Instructions for Rush tiers process is available.
  • Rush tiers can be accessed in Management Portal and not in Classic.

7 Steps of Closing Portal

  1. Select a Property
  2. Select a request Type such as Resale or SOA
  3. Assign a Closing Date
  4. Enter the Buyer Info
  5. Select Delivery Tier
  6. Confirm the information is correct by reviewing the summary page
  7. Review fees and Submit Order

View Steps with the visual guide here: ⚙️How to Use Delivery Tiers

Closing Portal Delivery Tiers (Rush Tiers)

We plan to release the new Closing Portal Delivery Tiers or Rush Tiers, following Monday, June 5, into production. We can now add multiple tiers of delivery for a different fee. This project includes a new Closing Portal configuration UI (Closing Portal Delivery Tiers) and a new Business Hours configuration (currently set at 9a-5p CT). It is only available in the new Management Portal in the Administration menu. We also have re-architected the Closing Request Queue to support the new process with two new tabs to segregate the different types of orders.

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7 Steps of Closing Portal

  1. Select a Property
  2. Select a request Type such as Resale or SOA
  3. Assign a Closing Date
  4. Enter the Buyer Info
  5. Select Delivery Tier
  6. Confirm the information is correct by reviewing the summary page
  7. Review fees and Submit Order

View Steps with the visual guide here: ⚙️ How to Use Delivery Tiers

Closing Portal Delivery Tiers (Rush Tiers)

We plan to release the new Closing Portal Delivery Tiers or Rush Tiers, following Monday, June 5, into production. We can now add multiple tiers of delivery for a different fee. This project includes a new Closing Portal configuration UI (Closing Portal Delivery Tiers) and a new Business Hours configuration (currently set at 9a-5p CT). It is only available in the new Management Portal in the Administration menu. We also have re-architected the Closing Request Queue to support the new process with two new tabs to segregate the different types of orders.

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Using CiraNet Management / Board Portal

CiraNet Management / Board Portal is using the latest version of our software, currently only accessible by our internal users (board members do not now have access.)  We are updating it regularly with new advancements and features. Do note that despite this being very stable software, the nature of how we are adding new functionality and value week after week means there is a slight chance for minor hiccups. We want to ask you to help contribute to improving CiraNet by reporting the issue to your supervisor.

Access to CiraNet Management / Board Portal  To access the new functionality available, you need to first visit CiraNet.com, then select Management Portal Beta. (This is not currently available for Board members)

As always, my inbox is open to your feedback about any specific communication suggestions at hamed.nouri@ciraconnect.com. As a reminder, any application issues and/or application-specific requests should be submitted through either the Idea Center or Technical Support menu options in User Support.

CiraConnect, 6400 International Parkway, Suite 1000, Plano, Texas 75093, United States