Quiz 3: CiraMail

Multiple Choice Questions

1. What is the purpose of CiraMail in the CiraNet Management Portal?

1. To manage project workflows
2. To communicate via email while being integrated with the property and owner database
3. To upload documents to the cloud
4. To manage financial reports

2. Where can users access CiraMail in the Management Portal?

1. From the Dashboard > Settings > Mail
2. From the footer menu of the Navigation Panel
3. From the Email widget on the Portfolio Workspace

3. What indicates an unread email in CiraMail?

1. A red icon
2. A blue highlight
3. Bold font
4. Underlined text

4. How can users mark an email as “Not Applicable” to a property?

1. Type “N/A” in the Property field
2. Leave the field blank
3. Use the “Set Priority” option

5. What feature allows users to refresh their inbox manually in CiraMail?

1. The “Refresh” button in the top right
2. The “Update” button in the footer
3. The “Sync” option in the toolbar
4. The inbox automatically refreshes every 5 minutes

True/False Questions

6. The spell check feature in CiraMail works by automatically fixing misspelled words as you type.

• True
• False

7. CiraMail automatically attributes emails to the correct property based on the sender’s details.

• True
• False

8. The system will not allow users to reply to or complete an email until all required attributions are set.

• True
• False

9. In CiraMail, Board Member emails are highlighted in blue for easy identification.

• True
• False

10. The “lite mode” option in CiraMail is set to off by default to include all columns in the email grid.

• True
• False

Fill in the Blank

11. The __________ menu in CiraMail allows users to attach email documents directly to the Document Archive.

12. Users can attribute emails to a specific property by typing in the __________ field.

13. The __________ feature allows users to upload multiple attachments at once to the Document Archive.

14. Emails that have been completed or transferred are shown with a __________ font.

15. To search for a prior owner, users need to switch the filter from “Current Owners” to __________.

Bonus Section

16. What does the “Start Menu” in CiraMail allow users to do?

a. Create new work orders

b. Send an email to multiple recipients

c. Link attachments to a document

d. Set email as unread

17. What function allows users to process multiple similar emails simultaneously in CiraMail?

a. Multi-Select tool

b. Batch tool

c. Attribute All

d. Mass Processing

18. Which field must be completed before sending an email response if there is a red asterisk (*) next to it?

a. Property - Community - Subject

b. Email - Tag - Recipient

c. Subject - CC - Category

d. Domain – Category – Issue

19. What feature allows you to link an email to existing tasks, projects, or applications?

a. Links Menu

b. Start Menu

c. Attachments Menu

d. Preferences Menu

20. Which CiraMail feature helps users identify emails from Board Members?

a. They are marked with an asterisk

b. They are automatically prioritized

c. They are highlighted in yellow

d. They are tagged with “Board”