This email is a reminder that CiraNet does have a robust help/documentation section called CiraHelp. You can access this area through the CiraNet Management / Board Portal by clicking on the ❓icon in the left navigation menu. The classic CiraHelp was quite comprehensive and robust, and while those qualities are still present, there have been some upgrades to the CiraHelp Search functionality.
The search has greatly improved to have instant search, similar to that of Google. To put it simply, once you start typing your search query, CiraNet will search all the related keywords, titles, tags, etc., across CiraHelp to instantly give you the results that matter to you.
CiraHelp Search first gives priority to the titles of articles, followed by tags given to each page, and at the lowest level of priority, the text of the help pages is used to deliver more relevant results to you.
Also check out: CiraMail upgrades, CiraFlash February edition and Cyber Security updates
Using CiraNet Management / Board Portal
CiraNet Management / Board Portal is using the latest version of our software, currently only accessible by our internal users (board members do not now have access.) We are updating it regularly with new advancements and features. Do note that despite this being very stable software, the nature of how we are adding new functionality and value week after week means there is a slight chance for minor hiccups. We want to ask you to help contribute to improving CiraNet by reporting the issue to your supervisor.
Access to CiraNet Management / Board Portal To access the new functionality available, you need to first visit CiraNet.com, then select Management Portal Beta. (This is not currently available for Board members)
As always, my inbox is open to your feedback about any specific communication suggestions at hamed.nouri@ciraconnect.com. As a reminder, any application issues and/or application-specific requests should be submitted through either the Idea Center or Technical Support menu options in User Support.
CiraConnect, 6400 International Parkway, Suite 1000, Plano, Texas 75093, United States