Instead of submitting feature requests through the Service Desk, we encourage you to socialize your ideas with your team and work with your leaders to prioritize them. Leaders will then bring the most impactful requests forward to our development team.
Why this change?
āļø Better prioritization ā This ensures that our development team is focusing on what will have the greatest impact for the business.
āļø More collaboration ā Teams can discuss and refine ideas before they reach the roadmap.
āļø A clearer process ā This makes it easier for everyone to understand how decisions are made.
We believe this approach will help drive more meaningful improvements, and we appreciate your partnership in making it successful!